Privacy Policy

Privacy Policy

Last Updated: December 15, 2025

Introduction

Welcome to research.33fg.com ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment research platform.

Information We Collect

Information You Provide

  • Account Information: Name, email address, phone number, and password when you create an account
  • Profile Information: Professional details, investment preferences, and areas of interest
  • Payment Information: Billing details and payment card information (processed securely through third-party payment processors)
  • Communication Data: Information you provide when contacting our support team or participating in surveys

Information Collected Automatically

  • Usage Data: Pages viewed, features used, time spent on the platform, and navigation patterns
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze platform usage

Investment Research Data

  • Search Queries: Investment topics, companies, and sectors you research
  • Saved Content: Research reports, articles, and data you bookmark or save
  • Watchlists: Securities and portfolios you track
  • Custom Analysis: Any personalized research or analysis you create using our tools

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our investment research platform
  • Create and manage your account
  • Process payments and transactions
  • Deliver personalized investment research and recommendations
  • Send you platform updates, research alerts, and marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze platform usage to improve our services
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations and enforce our Terms of Service

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

  • Contract Performance: Processing necessary to provide our services
  • Legitimate Interests: Improving our platform, preventing fraud, and conducting business analytics
  • Legal Compliance: Meeting regulatory and legal requirements
  • Consent: Marketing communications and optional features (you may withdraw consent at any time)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, including:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Customer support tools
  • Email delivery services

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our Terms of Service
  • Protect our rights, privacy, safety, or property
  • Prevent fraud or illegal activity

Aggregated Data

We may share anonymized, aggregated data that cannot identify you individually for research, analytics, or marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments and updates
  • Access controls limiting employee access to personal data
  • Secure data centers with physical security measures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations (typically 7 years for financial records)
  • Resolve disputes and enforce our agreements

When you close your account, we will delete or anonymize your personal information within 90 days, except where we must retain it for legal or regulatory purposes.

Your Rights and Choices

Access and Portability

You have the right to access your personal information and request a copy in a portable format.

Correction

You can update your account information at any time through your account settings or by contacting us.

Deletion

You may request deletion of your account and personal information, subject to legal retention requirements.

Opt-Out

  • Marketing Emails: Unsubscribe via the link in any marketing email
  • Cookies: Adjust your browser settings to refuse cookies (may affect platform functionality)
  • Do Not Track: We currently do not respond to Do Not Track signals

EEA Residents

If you are in the EEA, you have additional rights including:

  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with your supervisory authority

To exercise your rights, contact us at privacy@33fg.com.

Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do not sell personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@33fg.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our platform with a new "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@33fg.com
Address: [Your Company Address]
Data Protection Officer: dpo@33fg.com (if applicable)

For EEA residents, you may also contact our EU representative at [EU Representative Contact Information]


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